Privacy Policy

Last Updated: 30 May 2025

TopTenAIAgents.co.uk ("we", "us", or "our"), a trading name of Hello Leads Ltd, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://toptenaiagents.co.uk (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site, subscribe to our newsletter, or when you choose to participate in various activities related to the Site, such as online chat and message boards or submitting our contact form.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.

Financial Data

We do not collect financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) as we do not currently offer services for purchase directly on the Site. Any transactions for third-party services linked from our site are processed by those third parties.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account (if applicable).
Email you regarding your account or order (if applicable).
Send you our newsletter and other updates about AI tools and insights relevant to UK businesses.
Respond to your comments and questions and provide customer support via our contact form.
Improve the efficiency and operation of the Site.
Monitor and analyze usage and trends to improve your experience with the Site.
Notify you of updates to the Site.
Request feedback and contact you about your use of the Site.
Comply with legal and regulatory requirements applicable in the UK.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable UK law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery (for newsletters), hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and will only use it for the purposes we specify.

Affiliates

We may share your information with our affiliates (e.g., parent company, subsidiaries), in which case we will require those affiliates to honor this Privacy Policy.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information to third parties.

4. Lawful Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your personal data:

Consent: We will process your data for sending newsletters or marketing communications if you have given us explicit consent to do so. You can withdraw your consent at any time.
Legitimate Interests: We may process your data when it is in our legitimate interests to do so and when these interests are not overridden by your rights (e.g., for site analytics, responding to inquiries, improving our services).
Legal Obligation: We may process your data if necessary to comply with a legal obligation in the UK.

5. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@ttai.uk if you wish to make a request.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. For further information on how we use cookies, please refer to our Cookie Policy.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements relevant to UK law.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located in the UK and choose to provide information to us, please note that we may transfer the data, including personal data, to countries outside the UK or European Economic Area (EEA) and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information (e.g., by using Standard Contractual Clauses approved for use in the UK).

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.